Welzo reviews

Where is Welzo based?

Welzo is a UK company. Its head office is in London, England, and it serves customers across England, Scotland, Wales and Northern Ireland.

Head office

Welzo Limited is registered in the United Kingdom and headquartered in central London. Its commercial, clinical and customer support teams are based there, and its leadership — including its founder and chief medical officer — is named publicly.

Is Welzo a British company?

Yes. It was founded in the UK in 2022, out of the Harley Medic Group, and its customer base and regulatory partners are British. Some team members work remotely from other countries, which is normal for a company of this size and does not change where the business sits.

Where do Welzo orders ship from?

Fulfilment runs from UK centres including Birmingham and Manchester. That is why most domestic orders land within standard next-day or two-day windows, and why deliveries are not held up in customs.

Where are the health tests processed?

Samples from Welzo home blood tests go to accredited UK laboratories rather than being shipped overseas, which keeps turnaround short and results within UK clinical standards.

Does Welzo deliver outside the UK?

The proposition is UK-first. Availability outside the UK varies by product category, and regulated items such as prescription medicines and laboratory testing are generally UK-only. Check the delivery options on the product page before ordering from abroad.

Why location matters when you read reviews

A UK base means UK consumer law applies, returns go to a UK address, and support works in your timezone. It also explains the delivery pattern in the reviews: the complaints are about couriers and timing, not month-long waits for an overseas parcel.

See the aggregated Welzo score and live customer reviews on the home page.